Terms of Service

Welcome to Pole Club. By using our website and purchasing products from our store, you agree to comply with and be bound by the following Terms of Service. These terms apply to all visitors, users, and customers of the site.

1. General Conditions

• We reserve the right to refuse service to anyone for any reason at any time.
• By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province, or you have provided consent to allow any of your minor dependents to use this site.

2. Accuracy of Information

We aim to provide accurate, complete, and up-to-date product and service information. However, we are not responsible for inaccuracies, omissions, or outdated information. Any reliance on the information provided on this site is at your own risk.

3. Modifications to Products and Pricing

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products or services at any time without prior notice.

4. Order Acceptance and Cancellation

We reserve the right to refuse any order you place with us. If we make a change or cancel an order, we will notify you via the contact information provided during the order process.

5. Final Sale and Custom Products

All sales are final. As our products are custom-made, refunds or returns are not available unless there is an issue with the order, such as incorrect size, color, or defects. Refer to our Refund Policy for more details.

6. Payment

By placing an order, you agree to provide current, complete, and accurate payment information. We use Shopify’s secure payment gateway to process your transactions, ensuring that your information is protected.

7. Shipping and Delivery

We aim to fulfill orders within the specified timeframes, but delays may occur due to factors beyond our control. Shipping times are estimates, and we are not liable for any delays. Refer to our Shipping Policy for more information.

8. Intellectual Property

All content on this site, including but not limited to logos, images, product descriptions, and designs, is the property of Pole Club and is protected by copyright laws. You may not reproduce, distribute, or use any content from this site without our express permission.

9. User Conduct

You agree not to use the site for any illegal or unauthorized purpose, including violating intellectual property laws or transmitting harmful code, viruses, or spam.

10. Third-Party Links

Certain content, products, or services available via our website may include materials from third parties. We are not responsible for the content, accuracy, or privacy practices of third-party sites linked to from our website.

11. Indemnification

You agree to indemnify and hold Pole Club, our affiliates, partners, and employees harmless from any claim or demand, including reasonable attorney fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or rights of a third party.

12. Changes to the Terms of Service

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page, and continued use of the site following such changes constitutes your agreement to the updated terms.

13. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of [Your Jurisdiction].

14. Contact Information

Questions about the Terms of Service should be sent to us at hi@pole-club.com.